Refunds or exchanges are not available unless the Product is faulty or damaged in transit.
If a product is faulty or damaged in transit, you may email our Customer Service Department within 5 days of receiving the product at firstname.lastname@example.org
Any Faulty / Damaged product must be returned to Floating Skimmers USA at the sender’s expense so the product can be evaluated for a credit, refund or exchange. Returns must be in original condition and packaging, with all accessories and received within 30 days of purchase.
Floating Skimmers USA
4700 Joshua Lane
Florence, OR. 97439 USA